Learn how to programmatically submit credit notes to Amazon for returns, pricing corrections, and allowances.
To complete this tutorial, you need:
You can use the submitInvoices operation to send credit notes to Amazon.
A credit note lists the products, quantities, and agreed prices for products or services that you provide to Amazon, but Amazon returns or does not receive. A credit note can be issued in the case of damaged goods or errors in price when allowances or rebates are agreed on beforehand between Amazon and the vendor.
📘
Note
Use the submitInvoices operation to submit credit notes in ES, IN, IE, ZA, BE, FR, EG, PL, NL, GB, DE, SE, SA, and IT marketplaces. Credit notes are not supported in AE and TR marketplaces.
| Accounts Payable (AP) credit notes | Accounts Receivable (AR) credit notes |
|---|
PQV credit
Credit for items billed but not received, or credit for duplicate payments. | Returns
Credit for the items returned to the vendor due to, for example, damaged goods, goods wrongly shipped, and overstock. |
PPV credit
Credit for items billed at a higher/lower cost. | COOP (for example, Price Protection, Damage Allowance)
COOP Credits paid by the vendor to Amazon to sell their product or for a price protection agreement. |