Please note that these PayPal Balance Terms and Conditions apply to accounts currently or previously named PayPal Cash and PayPal Cash Plus. All references to “PayPal Balance account” or “Balance Account” shall be deemed to include PayPal Cash and PayPal Cash Plus accounts, as applicable. These terms and conditions are between you and PayPal, Inc. and govern your use of your PayPal Balance account and the PayPal services related to that account. The terms “PayPal Balance account” or “Balance Account” in these terms and conditions will be used to refer to a PayPal Balance account and shall include any account currently or previously known as a PayPal Cash account or a PayPal Cash Plus account, as applicable. These terms and conditions apply to U.S. Balance Accounts only. You must be an individual and resident of the United States or one of its territories and at least 18 years old, or the age of majority in your state of residence to open a U.S. Balance Account and use the PayPal services. By opening and using a Balance Account, you agree to comply with all aspects of these terms and conditions and any upcoming changes described on the Policy Updates page at the time you accept these terms and conditions (which changes will apply to you on the indicated effective dates). These terms and conditions include an agreement to resolve disputes by arbitration on an individual basis. You also agree to comply with the following: Please read carefully all of these terms and conditions, the terms of the above policies, and each of the other terms and agreements that apply to you. We may revise these terms and conditions and any of the other terms, agreements, or policies from time to time. The revised version will be effective at the time we post it, unless otherwise noted. If our changes reduce your rights or increase your responsibilities, we will provide notice of such changes in accordance with the terms of the user agreement. By continuing to use our services after any changes to these terms and conditions, you agree to abide and be bound by those changes. If you do not agree with any changes to these terms and conditions, you may close your Balance Account.","legalAgreementModuleReference":[{"id":"4rCwPiWOhr5Ul5qm3rzj7U","document_id":"LAMOD5011","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T03:52:50.215Z","update_time":"2024-08-14T07:48:06.331Z","revision":8,"content":{"internalName":"US - pp-balance-tnc - Opening a Balance Account","anchorLink":"opening-account","heading":"Opening a Balance Account","content":" If you open a Balance Account you will be able to hold a balance, and use balance to send and receive money, purchase things online using mobile devices or in stores, and make payments, among other benefits. You can only open a Balance Account if you have a PayPal personal account (or “personal account”) in good standing, and you can only use your Balance Account by accessing it through your personal account or by using a PayPal Debit Mastercard® account (“PayPal Debit Card”), if one has been issued to you. We will automatically link your Balance Account to your personal account. If you have a Balance Account and have also opened a PayPal Debit Card, your PayPal Debit Card, which allows you to access the balance in your PayPal Balance Account, will be reflected as the payment method in PayPal checkout. Your login credentials for your personal account act as the credentials to access your Balance Account.\n Before you can open a Balance Account, we must verify or have previously verified the required identifying information that you provide to us.\n\n The required identifying information is: name, physical address, date of birth and taxpayer identification number.\n You are responsible for maintaining adequate security and control of any and all IDs, passwords, personal identification numbers, or any other codes that you use to access your Balance Account and the PayPal services. You must keep your mailing address, email address and other contact information current in your PayPal profile."}},{"id":"2ZAN0Bgz6XHHMOOHA6moXm","document_id":"LAMOD5012","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T03:53:41.983Z","update_time":"2022-11-18T02:35:38.986Z","revision":3,"content":{"internalName":"US - pp-balance-tnc - Closing Your Balance Account","anchorLink":"closing-account","heading":"Closing Your Balance Account","content":" You can close your Balance Account without closing your personal account but you cannot close your personal account without closing your Balance Account. Closing a personal account will result in PayPal automatically closing your Balance Account. You can terminate your relationship with us at any time without cost, but you will remain liable for all obligations related to your Balance Account and personal account even after those accounts are closed. You must withdraw or transfer any funds held in a Balance Account before closing the Balance Account. In certain cases, you may not close your Balance Account, including: As described in more detail below, here are some of the things you can do with a Balance Account:\n You may transfer money into your Balance Account from any bank account linked to your personal account by requesting an electronic transfer from your bank account. You can also add funds from a linked Visa or Mastercard Debit Card. In addition to one-time electronic transfers from your bank account or linked Visa or Mastercard Debit Card, you may set up automatic transactions that add funds to your Balance Account from a bank account or Visa or Mastercard Debit Card linked to your personal account. You may set up automatic transactions to add funds to your Balance Account on a set schedule (such as daily or weekly) or whenever the balance in your Balance Account falls below an amount you specify. There are daily, weekly, and monthly limits on the amounts you can transfer to your Balance Account. Please refer to the How do I add money to my PayPal balance from my bank? PayPal Help Center page for more information.\n Money sent by someone else to your personal account will automatically be placed in your Balance Account.\n To receive money in a currency your Balance Account is not currently configured to accept, it may be necessary to create a balance in your Balance Account in that currency or convert the money into another currency. Certain currencies can only be received by converting the money into another currency that PayPal allows you to hold. If the money is converted, PayPal’s transaction exchange rate (including our currency conversion spread) will be used.\n You can add funds into your Balance Account at retail stores in amounts from $20.00 to $500.00 per transaction. There are daily and monthly limits on the amounts you can add and daily, weekly, and monthly limits on the number of times you can add money. Please refer to the What is PayPal add Cash at Stores and how do I use it? PayPal Help Center page for more information. You can also add funds into your Balance Account using the remote check capture feature where that feature is available. Remote check capture is not available if you have a negative balance in your Balance Account and may not be available in all locations. Please refer to the PayPal Help Center Cash a Check page for more information and details on availability and other restrictions. If any fees are charged for adding cash at stores and remote check capture transactions, they can be found in the PayPal Balance Long Form Disclosure.\n When you open a PayPal Balance Account with PayPal, we may also provide you with a The Bancorp Bank, N.A. (“Bancorp”) issued account number and routing number that you can use to set up Direct Deposit into your Balance Account or to use your Balance Account as a payment method for goods and services through a direct debit payment transaction that you initiate via a third-party merchant’s website or mobile application. Otherwise, you can separately receive a Bancorp issued account and routing number by enrolling in Direct Deposit or by opening a PayPal Debit Card.\n You may arrange to have all or part of your paycheck or any federal or state government benefit or payment (e.g., Federal tax refunds or Social Security payment) transferred directly into your Balance Account by your employer or government payer, as applicable, by using the Direct Deposit feature.\n To enroll, you will need to provide your employer or the government payer, as applicable, with the account and routing numbers found in the Direct Deposit section available in the PayPal app or in the “Account” section of settings after logging in on our website. Your employer or government payer may also ask you to fill out their own direct deposit form. We do not charge any fees to set up or maintain Direct Deposit.\n We may offer early access to Direct Deposit funds to eligible customers. Direct Deposit and the earlier availability of funds are subject to the timing of the payer’s funding. Funds transferred via Direct Deposit generally will be available on the day the funds are applied to your account. Because we do not receive funds via Direct Deposit instantly, there will be some delay between the payment being initiated by the payer and the payment arriving at PayPal. For example, Direct Deposit of funds may be delayed for several days in the event of a federal or bank holiday. You may review your periodic statements or transaction history on paypal.com or contact us at PayPal Customer Service to verify that each Direct Deposit has been received. If you have enrolled in Direct Deposit, we will place your U.S. dollar PayPal Balance funds in one or more banks insured by the Federal Deposit Insurance Corporation (FDIC) that we choose in our discretion (“Program Banks”) where they will, subject to certain conditions, be eligible for pass-through FDIC insurance, up to applicable limits. FDIC insurance protects against the failure of a Program Bank, not the failure of PayPal. PayPal is not a bank, does not take deposits and is not FDIC insured. Any other balance funds and all cryptocurrencies are not held in FDIC-insured bank deposits. Cryptocurrencies may lose value. We reserve the right to accept, reject, or limit transfers via Direct Deposit in our sole discretion. If you wish to cancel Direct Deposits, you must contact the payer directly.\n To assist in the prevention of fraud, you represent the following:\n Unless otherwise expressly stated, all references to “funds” in these terms and conditions mean money denominated in sovereign currency and not cryptocurrency or any other form of asset.\n Any funds in your Balance Account represent unsecured claims against PayPal, unless you have opened a (“PayPal Debit Card account”), enrolled in Direct Deposit, or bought or received cryptocurrency with your personal PayPal Balance account. In that case, PayPal places the U.S. dollar funds held in your Balance Account in one or more Program Banks where they will, subject to certain conditions, be eligible for pass-through FDIC insurance, up to applicable limits, as explained below in the paragraphs regarding pass-through deposit insurance provided by the FDIC.\n Please note that FDIC insurance protects against the failure of Program Bank, not the failure of PayPal. PayPal is not a bank, does not take deposits and is not FDIC insured. \n If your Balance Account is not eligible for FDIC pass-through insurance, PayPal combines your Balance Account balance with the balances of other Balance Account holders not eligible for FDIC pass-through insurance and invests those funds in liquid investments in accordance with state money transmitter laws. You will not receive any interest or other return on the funds held with PayPal. PayPal owns the interest or other earnings on these investments. However, the claim against PayPal represented by funds held in your Balance Account is not secured by these investments and you do not have any ownership interest (either legal or beneficial) in these investments. These pooled amounts are held apart from PayPal’s corporate funds, and PayPal will neither use these funds for its operating expenses or any other corporate purposes nor will it voluntarily make these funds available to its creditors in the event of bankruptcy.\n If your Balance Account is eligible for FDIC pass-through insurance, PayPal places the U.S. dollar funds held in your Balance Account into one or more custodial accounts we maintain for the benefit of eligible Balance Account holders at one or more Program Banks, and you will be the ultimate beneficial owner of the funds. PayPal customer funds in these custodial accounts will, subject to certain conditions, be eligible for pass-through FDIC insurance coverage. Subject to the limitations set forth below, this means that if a bank holding the custodial account in which your funds are deposited fails, you should be eligible to be insured by the FDIC up to the standard maximum deposit insurance amount (currently $250,000). Note that the FDIC insurance maximum applies to the aggregate of all funds that you have on deposit in all accounts you have with the same bank in a particular FDIC ownership category. For example, if you have a Balance Account and a Venmo account that are both held in your individual capacity and your funds qualify for pass-through FDIC insurance in both accounts, any balances you maintain in those accounts will be aggregated for purposes of FDIC limits to the extent we place those funds in the same bank. If the total balances you have at any bank exceeds FDIC insurance limits, the amount in excess of those limits could be lost if the bank fails.\n When we provide immediate or early credit of funds sent to your Balance Account, there might be a delay between the time that funds are credited and when we actually transfer those funds to one of the custodial accounts. That amount might not be eligible for FDIC pass-through insurance in your name during this period, but we will still hold the funds as your agent and custodian in investments authorized by our state regulators. FDIC pass-through insurance coverage is contingent upon certain conditions, including our maintaining accurate records and on both us and the Program Bank in which the funds are deposited otherwise complying with requirements in FDIC regulations. The determination of whether these requirements have been satisfied and whether you are eligible for FDIC pass-through insurance coverage will be made by the FDIC at the time that a Program Bank holding a custodial account fails. You will not receive any interest or other return on funds held in these custodial accounts and you agree that any earnings on funds in a custodial account belong to PayPal, and PayPal may be compensated for placing your funds in a custodial account.\n\n Your Balance Account balance may be held in currencies other than U.S. dollars. You are responsible for all risks associated with maintaining multiple currencies in a Balance Account. You may not manage multiple currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy.\n You can also use your Balance Account to hold or receive certain cryptocurrencies if eligible. Cryptocurrency eligibility and other specific terms and conditions can be found in the PayPal Cryptocurrencies Terms and Conditions."}},{"id":"5oXI15s1fzgVdUlyUDQME8","document_id":"LAMOD5016","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T03:57:59.804Z","update_time":"2025-02-07T00:13:51.390Z","revision":35,"content":{"internalName":"US - pp-balance-tnc - Withdrawing Money from a Balance Account","anchorLink":"withdraw","heading":"Withdrawing Money from a Balance Account","content":" If you have money in a Balance Account, you may withdraw it by:\n In addition, if you have a Balance Account, you may withdraw funds from an ATM using your PayPal Debit Card subject to the fees that may apply to such withdrawals that can be found on the PayPal Balance Long Form Disclosure. You may also use your PayPal Debit Card to withdraw funds from a bank teller at a participating bank branch or other financial institution. For more information on withdrawing money from your Balance Account, please refer to the How do I get money out of my PayPal account? PayPal Help Center page.\n If you have enrolled in Direct Deposit, we may offer you the ability to use your Balance Account as a payment method for goods and services through a direct debit payment transaction that you initiate via a third-party merchant’s website or mobile application. Direct debit payment transactions are considered electronic fund transfers, and your Balance Account is debited on a one-time or recurring basis as you instruct using your Bancorp account and routing number used for your Direct Deposits. There are daily limits on the amount and number of direct debit payment transactions and limits on the amount you can transfer per transaction. Please refer to the What is Direct Debit? PayPal Help Center page for more information. As part of a direct debit payment transaction, you may be required to provide various consents and agree to the terms and conditions presented by the merchant. Management of any scheduled payments, including cancellation, can be done through the merchant’s website or mobile application. You may also contact PayPal Customer Service at least 3 Business Days prior to any scheduled recurring transfer to enable a stop payment.\n For any scheduled recurring transfer out of your Balance Account, if you order us to stop one of these payments 3 Business Days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages. If these regular payments may vary in amount, you have the right to advance notice of the amount and date of the transfer from the merchant at least 10 days before the transfer is made. If the merchant provides the option, you may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.\n To protect us and our users from loss, we may delay a withdrawal, in certain situations, including if we need to confirm that you have authorized the withdrawal or if other payments to your Balance Account have been subject to a reversal (for example, as a result of a chargeback, bank reversal or dispute by a buyer). If we place a limitation on your personal account, a payment is subject to a hold, or your Balance Account or an associated account has a negative balance in any currency while a withdrawal from your Balance Account is pending, you will have to reinitiate the withdrawal once the limitation or hold has been lifted, or negative balance is fully paid.\n We may set limits on your withdrawals.\n We don’t charge a fee to make a standard transfer of funds from your Balance Account to an eligible debit card or your bank using your personal account. If your debit card or bank account linked to your personal account is eligible to receive Instant Transfer withdrawals from your Balance Account, you will be provided the option to use it when you transfer money out of your account, subject to the fees applicable to such transfers that can be found on the PayPal Balance Long Form Disclosure and that will be disclosed to you in advance each time you initiate such a transfer.\n When you withdraw funds in your Balance Account from an ATM using a PayPal Debit Card, you may be charged a fee by the owner of the ATM and an additional fee per the terms of your Cardholder Agreement that can be found on the Legal Agreements page. Other withdrawal limits also apply to the use of your PayPal Debit Card. Please refer to the applicable Cardholder Agreement for details that can be found on the Legal Agreements page.\n If you request a paper check from us, you must cash it within 180 days of the date of issuance, or we will return the funds to your Balance Account. We will not send a check to a post office box, and we will only send a check to an address once we have confirmed that it belongs to you."}},{"id":"7kHUNGgBrMYQMxiocBPChK","document_id":"LAMOD7564","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2024-01-16T07:26:30.536Z","update_time":"2024-08-14T07:48:06.375Z","revision":3,"content":{"internalName":"US - pp-balance-tnc - Authorization to Charge Your Balance Account","anchorLink":"authorization-charge","heading":"Authorization to Charge Your Balance Account","content":" By opening a Balance Account, you authorize PayPal to charge your Balance Account (a) whenever you choose your Balance Account (or your PayPal Debit Card that accesses your Balance Account) as the payment method to send money or purchase something using PayPal, (b) when you withdraw money from your Balance Account, (c) in connection with any errors, claims, or disputes, and (d) for amounts you owe to PayPal.\n Each time you send money using your Balance Account as the funding source, you authorize PayPal to charge your Balance Account for the amount you are sending and any applicable fees.\n Each time you use PayPal to purchase something from a seller or make a donation using the balance in your Balance Account, you authorize PayPal to charge your Balance Account for the amount specified during the checkout process and any applicable fees. If the amount of your transaction changes after checkout, you authorize PayPal to charge your Balance Account for the revised amount (for example, if the amount increases because you add another product or service (e.g., expedited delivery), the amount decreases, or is split because a portion of your order is canceled or delayed).\n If your Balance Account cannot be charged, you authorize PayPal to charge the backup payment method or other payment method linked to your personal account, pursuant to the hierarchy listed in the User Agreement section on Payment Method Used for My Transaction (Automatic Payments).\n If you request a transfer from your bank account to your Balance Account using PayPal, you authorize PayPal to debit the selected bank account for the amount you are transferring and any applicable fees and to debit or credit the linked bank account in connection with any errors, claims, or disputes. You authorize PayPal to re-present this transfer from your bank account up to two (2) times if the initial transfer is rejected by your bank for any reason. Adding money to your Balance Account while a re-presentment is pending does not stop the original transfer from being re-presented by us to your bank. If you request a withdrawal from your Balance Account, you authorize PayPal to debit your Balance Account for the amount you are withdrawing and any applicable fees and to send those funds to the destination you have designated.\n When you request to transfer funds from your PayPal Savings account to your PayPal Balance account, or from your PayPal Balance account to your PayPal Savings account, you authorize us to debit the source account and credit the destination account in the amount you designate and for applicable fees, if any, and in connection with any errors, claims, or disputes.\n You can revoke our authority to charge your Balance Account with respect to future transactions by closing your Balance Account as described in the section Closing Your Balance Account. Among other things, you cannot close your Balance Account if you have a pending transaction using your Balance Account as the payment method or an open dispute or claim related to your Balance Account. You will remain liable for all obligations related to your Balance Account even after your Balance Account is closed, and you authorize us to debit or credit a backup payment method in connection with an error, dispute, or claim with respect to a transaction initiated prior to the time that your Balance Account was closed."}},{"id":"1gz2gc2SvUXj2Y29KSmdwG","document_id":"LAMOD5017","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T03:59:20.084Z","update_time":"2024-05-20T08:34:37.036Z","revision":4,"content":{"internalName":"US - pp-balance-tnc - Currency Conversion","anchorLink":"currency-conversion","heading":"Currency Conversion","content":" \n PayPal will always perform the conversion for transactions where your Balance Account is the funding source for a transaction using your personal account. When PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion spread applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior Business Day; or, if required by law or regulation, set at the relevant government reference rate(s).\n For some uses of your Balance Account, PayPal may determine currency conversion is necessary. The applicable currency conversion spread can be found on our Fees page under the heading Currency Conversions."}},{"id":"278AV3ETlcsgcIPjCL4Utn","document_id":"LAMOD5018","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:00:11.145Z","update_time":"2024-05-20T08:34:36.537Z","revision":3,"content":{"internalName":"US - pp-balance-tnc - Fee Information and Regulatory Disclosures","anchorLink":"fee-info","heading":"Fee Information and Regulatory Disclosures","content":" You can find a list of all fees for the Balance Account on the PayPal Balance Long Form Disclosure."}},{"id":"3CgW7lLQ8pqHRbMzWMDs5J","document_id":"LAMOD5019","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:01:21.640Z","update_time":"2022-08-12T07:06:07.175Z","revision":4,"content":{"internalName":"US - pp-balance-tnc - Account Statements and Requesting Account Records","anchorLink":"acct-statements","heading":"Account Statements and Requesting Account Records","content":" You have the right to receive an account statement showing your Balance Account activity. You may view your Balance Account statement by logging into your personal account. Balance Account holders will receive two statements: one showing all transactions in their personal account and an additional statement showing only transactions involving their Balance Account."}}],"colorGrad":"-webkit-linear-gradient(left, #0070ba, #003087)","className":"blue-grad"}},{"id":"3VxZSEZN9Vafbw2NuZfr9y","document_id":"LAMOD5020","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:06:30.740Z","update_time":"2022-08-12T04:06:35.438Z","revision":2,"content":{"internalName":"US - pp-balance-tnc - Sending Money and Buying","anchorLink":"send-money","heading":"Sending Money and Buying","legalAgreementModuleReference":[{"id":"qxhOKjXtRETiy2jtdgjDM","document_id":"LAMOD5021","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:03:53.894Z","update_time":"2024-05-20T08:34:36.515Z","revision":9,"content":{"internalName":"US - pp-balance-tnc - Sending Money to a Friend or Family Member","anchorLink":"friends-family","heading":"Sending Money to a Friend or Family Member","content":" \n You can use your Balance Account as the funding source to send money to a friend's or family member’s eligible PayPal account using the send money feature in your linked personal account. You can also send money to a friend or family member even if they don’t have an eligible PayPal account at the time you send them money, using their email address or mobile number in any currency that PayPal supports, and you can choose your Balance Account as the payment method you want to use. If the person to whom you are sending money does not have an eligible PayPal account, they can claim it by opening an eligible PayPal account. If they don’t open an eligible PayPal account to claim it, it will be refunded to you.\n We may, at our discretion, impose limits on the amount of money you can send, including money you send for purchases.\n When you send money to a friend or family member who has an eligible PayPal account one of two things may happen: they may accept or decline the money. If you use your linked Balance Account as the funding source and they decline to accept the money, the money (including any fees you were charged) will be refunded to your Balance Account.\n The fees applicable to sending money to an eligible PayPal\n account can be found on the PayPal Balance Long Form Disclosure and will be disclosed to you in advance each time you initiate a transaction to send money to a friend or family member. If you convert money in your Balance Account balance from one currency to another before sending money, PayPal’s transaction exchange rate (including our currency conversion spread) will be used."}},{"id":"4BzkUExGZex2m9cHxwUyqF","document_id":"LAMOD5022","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:04:40.935Z","update_time":"2022-08-12T04:04:40.935Z","revision":1,"content":{"internalName":"US - pp-balance-tnc - Sending Money to or Receiving Money From PayPal Savings","anchorLink":"friends-family-savings","heading":"Sending Money to or Receiving Money From PayPal Savings","content":" PayPal Savings will be linked to your PayPal account. Additional information about PayPal Savings can be found in the PayPal User Agreement. Transfers from your PayPal Savings to your PayPal balance will generally be available in your Balance Account immediately upon transfer from your PayPal Savings even though we do not receive funds transferred from your PayPal Savings instantly. For example, funds transferred from your PayPal Savings to your Balance Account may be delayed for several days in the event of a federal or bank holiday. If PayPal does not receive the funds from your PayPal Savings account, PayPal reserves the right in its sole discretion to remove from your Balance Account the amount of funds for which PayPal provided early access, but did not receive from the bank that provides your PayPal Savings account."}},{"id":"4oGJXR5DmmDukP7fwKgcEl","document_id":"LAMOD5023","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:05:42.631Z","update_time":"2024-12-09T20:14:35.597Z","revision":6,"content":{"internalName":"US - pp-balance-tnc - Buying Something From, or Returning Something to, a Seller Who Accepts PayPal Using Your Balance Account","anchorLink":"seller-accepts","heading":"Buying Something From, or Returning Something to, a Seller Who Accepts PayPal Using Your Balance Account","content":" You can purchase something from a seller who accepts PayPal, in any currency that the seller accepts and that PayPal supports, using the balance in your Balance Account linked to your personal account. This includes, for example:\n If you have a Balance Account and have also opened a PayPal Debit Card, your PayPal Debit Card, which allows you to access the balance in your PayPal Balance Account, will be reflected as the payment method in PayPal checkout. When you purchase something from a seller who accepts PayPal you don’t pay a fee to PayPal. If PayPal performs a currency conversion, PayPal’s transaction exchange rate (including our currency conversion spread) will be used.\n When PayPal identifies a potentially high-risk transaction, we review the transaction more closely before allowing it to proceed. When this happens, PayPal will place a hold on the transaction and notify the seller to delay shipping of the item. As a buyer, this may delay your receipt of the item you purchased. If we clear the transaction, we will notify the seller and direct them to ship the item. If we don’t clear the transaction, we will cancel it and return the funds to you, unless we are legally required to take other action.\n When you purchase something from a seller online using your Balance Account linked to your personal account as the funding source and the transaction is ultimately refunded, the money will be refunded to your Balance Account. When you purchase something from a seller online using your bank account linked to your personal account as the funding source and the transaction is ultimately refunded, we will attempt to refund the money to your bank account. If we are unable to do so, we will refund the money to your Balance Account. For purchases you make in a seller’s store location that you paid for using your personal account and the transaction is ultimately refunded, the money will be refunded to your Balance Account regardless of the funding source linked to the personal account you designated to use for the purchase.\n If PayPal performed a currency conversion for your transaction, and a refund is issued:\n Money will be refunded in the currency you paid; or if we are unable to refund in the currency you paid, in your primary holding currency; or we are unable to refund in your primary holding currency, then in U.S. dollars."}}],"colorGrad":"-webkit-linear-gradient(left, #00cf92, #009cde)","className":"green-grad"}},{"id":"QQOH41uKVd3gk0IHtP4jb","document_id":"LAMOD5025","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:17:18.225Z","update_time":"2022-08-12T04:22:00.127Z","revision":2,"content":{"internalName":"US - pp-balance-tnc - Restricted Activities and Holds","anchorLink":"restricted","heading":"Restricted Activities and Holds","legalAgreementModuleReference":[{"id":"2ggult9VV9pgyurWSOHoFj","document_id":"LAMOD5027","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:17:48.444Z","update_time":"2025-01-30T07:44:55.372Z","revision":11,"content":{"internalName":"US - pp-balance-tnc - Restricted Activities","anchorLink":"restricted-activities","heading":"Restricted Activities","content":" In connection with your use of our websites, your Balance Account, the PayPal services, or in the course of your interactions with PayPal, other PayPal customers, or third parties, you must not:\n If we believe that you’ve engaged in any of these activities, we may take a number of actions to protect PayPal, its customers and others at any time in our sole discretion. The actions we make take include, but are not limited to, the following: If we close your Balance Account or terminate your use of the PayPal services for any reason, we’ll provide you with notice of our actions and make any unrestricted funds held in your Balance Account available for withdrawal. You are responsible for all reversals, chargebacks, claims, fees, fines, penalties and other liability incurred by PayPal, any PayPal customer, or a third party caused by or arising out of your breach of these terms and conditions, and/or your use of the PayPal services."}},{"id":"HdfuuwXffVUzpULm8C264","document_id":"LAMOD5029","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:20:13.768Z","update_time":"2023-03-23T13:25:20.711Z","revision":3,"content":{"internalName":"US - pp-balance-tnc - Holds and Limitations","anchorLink":"holds-limits","heading":"Holds and Limitations","content":" Under certain circumstances, in order to protect PayPal and the security and integrity of the network of buyers and sellers that use the PayPal services, PayPal may take account-level or transaction-level actions. Unless otherwise noted, if we take any of the actions described here, we’ll provide you with notice of our actions, but we retain the sole discretion to take these actions. To request information in connection with an account limitation, hold or reserve, you should visit the Resolution Center or follow the instructions in our email notice with respect to the limitation or hold. Account holds or limitations may impact your ability to move funds to or from your PayPal Savings account until the hold or limitation on your PayPal account is lifted.\n Our decision about holds and limitations may be based on confidential criteria that are essential to our management of risk and the protection of PayPal, our customers and/or service providers. We may use proprietary fraud and risk modeling when assessing the risk associated with your PayPal account. In addition, we may be restricted by regulation or a governmental authority from disclosing certain information to you about such decisions. You agree that we have no obligation to disclose the details of our risk management or security procedures to you.\n A hold is an action that PayPal may take under certain circumstances either at the transaction level or the account level. When PayPal places a temporary hold on a payment, the money is not available to either the sender or the recipient. PayPal reviews many factors before placing a hold on a payment, including: account tenure, transaction activity, past customer disputes, and overall customer satisfaction.\n We may place a hold on payments sent to your Balance Account if, in our sole discretion, we believe that there may be a high level of risk associated with you, your Balance Account, your personal account, or your transactions or that placing such a hold is necessary to comply with state or federal regulatory requirements. We make decisions about whether to place a payment hold based on a number of factors, including information available to us from both internal sources and third parties. When we place a hold on a payment, the funds will appear in your Balance Account with an indication that they are unavailable or pending. We’ll notify you, either through your Balance Account or directly by phone or email, whenever we place a hold.\n Risk-based holds generally remain in place for up to 21 days from the date the payment was received into your Balance Account. We may release the hold earlier under certain circumstances, but any earlier release is at our sole discretion. The hold may last longer than 21 days and can be in effect up to 180 days.\n Limitations are implemented to help protect PayPal, buyers and sellers when we notice restricted activities, an increased financial risk, or activity that appears to us as unusual or suspicious. Limitations also help us collect information necessary for keeping your Balance Account open.\n There are several reasons why your account could be limited, including:\n Unless a permanent limitation is placed on your account, you will need to resolve any issues with your Balance Account and personal account before a limitation can be removed. Normally, this is done after you provide us with the information we request. However, if we reasonably believe a risk still exists after you have provided us that information, we may take action to protect PayPal, our users, a third party, or you from reversals, fees, fines, penalties, legal and/or regulatory risks and any other liability."}},{"id":"7BY5D9I1lj7rEA624hDgeb","document_id":"LAMOD5030","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:21:00.896Z","update_time":"2022-08-12T04:21:00.896Z","revision":1,"content":{"internalName":"US - pp-balance-tnc - Court Orders, Regulatory Requirements or Other Legal Process","anchorLink":"court-other","heading":"Court Orders, Regulatory Requirements or Other Legal Process","content":" If we are notified of a court order or other legal process (including garnishment or any equivalent process) affecting you, or if we otherwise believe we are required to do so in order to comply with applicable law or regulatory requirements, we may be required to take certain actions, including holding payments to/from your Balance Account, placing a limitation on your Balance Account, or releasing your funds. We will decide, in our sole discretion, which action is required of us. Unless the court order, applicable law, regulatory requirement or other legal process requires otherwise, we will notify you of these actions. We do not have an obligation to contest or appeal any court order or legal process involving you or your Balance Account. When we implement a hold or limitation as a result of a court order, applicable law, regulatory requirement or other legal process, the hold or limitation may remain in place longer than 180 days."}}],"colorGrad":"-webkit-linear-gradient(left, #640487, #003087)","className":"purple-grad"}},{"id":"360r3WPVrHzssM1VXaRtql","document_id":"LAMOD5024","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:29:42.910Z","update_time":"2022-08-12T04:29:42.910Z","revision":1,"content":{"internalName":"US - pp-balance-tnc - Liability for Unauthorized Transactions and Other Errors","anchorLink":"liability-unauth","heading":"Liability for Unauthorized Transactions and Other Errors","legalAgreementModuleReference":[{"id":"4PGpwm1gcfqDLUAQnV9fPF","document_id":"LAMOD5031","resource_type":"Entry","entry_template_id":"LegalAgreementModule","create_time":"2022-08-12T04:26:04.272Z","update_time":"2024-08-14T07:48:06.166Z","revision":3,"content":{"internalName":"US - pp-balance-tnc - Protection from Unauthorized Transactions","anchorLink":"protection-unauth","heading":"Protection from Unauthorized Transactions","content":" To protect yourself from unauthorized activity in your Balance Account, you should regularly log into your personal account and review your Balance Account statements. PayPal will notify you of each transaction by sending an email to your primary email address on file. You should review these transaction notifications to ensure that each transaction was authorized and accurately completed. PayPal will protect you from unauthorized activity in your Balance Account. When this protection applies, PayPal will cover you for the full amount of the unauthorized activity as long as you cooperate with us and follow the procedures described below. Additional rules and procedures for addressing an unauthorized transaction apply in cases involving cryptocurrencies. You can find the additional rules and procedures in the Liability for Unauthorized Transactions and Errors section of the PayPal Cryptocurrencies Terms and Conditions. An “Unauthorized Transaction” occurs when money is sent from your Balance Account that you did not authorize and that did not benefit you. For example, if someone steals or fraudulently obtains your password, uses the password to access funds in your Balance Account, and sends a payment using those funds, an Unauthorized Transaction has occurred. It is NOT an Unauthorized Transaction if you grant authority to someone to use your Balance Account (by giving them your login information) and they exceed the authority you gave them. You are responsible for transactions made in this situation unless you have previously notified PayPal that you no longer authorize transfers by that individual.
\n\n
\n
\n
\n
General authorization to charge your Balance Account\n
Authorization of specific transactions\n
Revoking your authorization\n
How we convert currency\n
\n
\nPayment review\n
Refunds\n
\n
\n
\n
\n
What are holds and limitations\n
Holds\n
Holds based on PayPal’s risk decisions\n
Account Limitations\n
\n
What is an Unauthorized Transaction
What is not considered an Unauthorized Transaction
Reporting an Unauthorized Transaction